Job Description

Key Accountabilities

  • Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion
  • Monitor and manage upcoming expiration of documents and offers
  • Update all relevant systems to maintain management information
  • Ensure that all mortgage conditions are satisfied prior to cases completing
  • Work closely with the underwriting team to effectively manage the post offer caseload
  • Process incoming completion documentation either via post, email etc
  • Provide daily/weekly/monthly completion forecasts to line manager
  • Gain a full understanding or the underwriting process (underwriting cross skill to provide cover when required)

Skills & Competencies

  • Pass internal competency tests post induction
  • Very good organisational skills
  • Good verbal & written communication skills
  • Attention to detail
  • Time management
  • Competent user of Microsoft office software

    Knowledge & Qualifications

    • Experience within the secured lending sector
    • A good understanding of the underwriting process
    • Previous experience of managing a caseload in a fast-paced environment
    • Industry relevant qualifications are beneficial but not a requirement

      Personal Attributes

      • Flexible.
      • Articulate.
      • Calm and self-assured.
      • Well organised.
      • Punctual.
      • Team player.
      • Self-motivated.
      • Proactive.

      Company Values - CREDIT


      Customer - Customers are our primary focus


      Results - Results matter, create value every day


      Energy is contagious, Share it!


      Developing our people makes us different


      Invent the solution - be proactive


      Teamwork - Together we can build the business

      Submit your C.V.