Job Description

This role will focus on the end experience of our products by brokers and customers in the mortgage market. This encompasses competitor analysis to understand the context, proposing and implementing product changes to drive commercial outcomes, and the management and administration of the existing product set. The individual will ensure our product offerings are competitive, compliant, and aligned with our strategic goals.

Key Accountabilities

  • Market Analysis: Conduct regular market analysis to identify trends, competitor strategies, and opportunities for product innovation or enhancement.
  • Stakeholder Engagement: Work closely with internal teams, including sales, marketing, compliance, and operations, to ensure product offerings meet customer needs and operational capabilities.
  • Product Library Management: Oversee the administration of the product library, ensuring all product offerings are up-to-date and aligned with market demand.
  • Content and Guide Updates: Regularly review and update product guides and documentation to reflect current offerings, changes in regulations, and enhancements in product features.
  • Website Optimisation: Collaborate with the marketing department to suggest and implement changes to the website, enhancing user experience and product visibility.
  • Vendor Relationship Management: Manage and negotiate relationships with vendors and partners (e.g. sourcing systems), ensuring favourable terms for the company.

      Skills & Competencies

      • Strategic Thinking: Ability to develop and suggest product strategies that align with the company's goals.
      • Analytical Skills: Proficient in Excel, market analysis, data interpretation, and making data-driven decisions.
      • Communication: Excellent verbal and written communication skills, capable of presenting ideas clearly and engaging with stakeholders effectively.
      • Project Management: Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
      • Presentation Skills: Ability to develop and create high quality, accurate, and attractive published materials for broker and customer consumption.

          Knowledge & Qualifications

          • Industry Knowledge: Solid understanding of the financial services industry, including regulatory requirements and market trends.
          • Experience: Preferably 1-2 years of experience in product management in the financial services sector.

            Personal Attributes

            • Innovative Thinker: Creative and forward-thinking, with a keen eye for identifying opportunities for product improvement.
            • Detail-Oriented: Meticulous attention to detail, ensuring accuracy and compliance in all aspects of product management.
            • Collaborative: Ability to work effectively in a team environment, fostering collaboration and building strong relationships with colleagues and external partners.
            • Adaptable: Flexible and able to adjust strategies in response to market changes or challenges.
            • Driven: Self-motivated and results-oriented, with a strong drive to achieve and exceed objectives.

            Company Values - CREDIT


            Customer - Customers are our primary focus


            Results - Results matter, create value every day


            Energy is contagious, Share it!


            Developing our people makes us different


            Invent the solution - be proactive


            Teamwork - Together we can build the business

            Submit your C.V.