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Underwriting Team Manager

A position has arisen within our busy second charge team for an Underwriting Team Leader/Team Manager to join us on a permanent basis. The overall responsibility of the role is to manage a team of underwriters ensuring services levels and accuracy are maintained within the department. This role is mandated role which requires all loans to be approved in accordance with the divisions Credit Risk Appetite.

To apply, please submit your CV to our recruitment team at recruitment@enragroup.co.uk.


Job Description

Key Accountabilities

  • Manage & support a team of Underwriters.
  • Developing staff and promoting self-improvement within the team.
  • Manage the Team in the absence of the Head of Term Lending.
  • Maintain broker relationships that are integral to the growth for WOSL.
  • Promote our Team Ethic.
  • Maintain and review all internal process documents ensuring the relevant information is captured that are used by the admin and underwriting team. Also maintain and review the WOSL procedure document to the required standard ensuring the document covers all processes through the administration process.
  • Ensure Monthly One-to-Ones are carried out with the underwriters, ensuring all training/development needs are met.
  • Prepare and deliver 6 monthly/Yearly appraisals.
  • Ensure all underwriting is in line with Company policy and within regulation.
  • Underwrite large loan applications (above £200K) and maintain a pipeline of cases.
  • Be a referral point for Underwriters and broker support for queries on applications.
  • Liaising with introducers, valuers and solicitors ensuring an excellent relationship is maintained.
  • As a Mandate holder ensuring all cases are approved within the Groups Risk appetite.

Skills & Competencies

  • Ability to work as part of a team.
  • Pass internal competency tests post induction.
  • High attention to detail.
  • Ability to work as part of a team.
  • Good written and verbal communication skills.

Knowledge & Qualifications

  • A strong understanding of FCA regulation
  • Current/Previous Mandate Holder with a Lender in the Second charge secured loan market.
  • A minimum of 5 years’ experience, underwriting mortgage applications for a Lender, specifically within the Second charge Secured loan market.
  • Experienced in Managing people.
  • CeMAP (desirable, not essential).

Personal Attributes

  • Diligent
  • Calm and self-assured
  • Exceptionally well organised
  • Robust and comfortable working to deadline and under pressure
  • Accurate with a keen attention to detail

How these will be demonstrated in the role


Demonstrating: ability to work in a team and being committed to achieving a common goal; ability to work not only within one’s own department but across functions and the organisation in order to achieve goals; ability to persuade and influence others.


Demonstrating: a desire and drive for success; a determination to not only meet but exceed customer expectations and goals. Assuming full responsibility for the consequences of one’s behaviour or decisions. Completing work on time and within budget. Producing high quality work, with an attention to detail and accuracy, and in a compliant manner. Understanding one’s responsibilities, taking ownership of them and doing what is necessary to make them happen.

Customer focus

Focusing on the needs of individual customers and ensuring that we build our business around the customer. Using our experience and market knowledge to capitalise on opportunities and challenges; demonstrating a ‘will to win’ in the market through effectively managing risk. Developing solutions that enhance the organisation’s products, services and processes for the benefit of individual customers.


Demonstrating: moral judgement and character, honesty and leadership values; an understanding of right from wrong and puts into practice. Treating others, the way one would like to be treated, and demonstrates respect; confidentiality in the workplace.

Creativity/ Agility

Demonstrating: the ability to be creative, flexible, adaptable to change, highly responsive to business needs and acting decisively; ability and confidence to make timely decisions within the scope of responsibility. Able to modify one’s behaviour to achieve a goal, as well as being able to adapt and add value through change.

Submit your C.V.